privacy policy

Our casino and hotel resort is dedicated to protecting your personal information. This Privacy Policy details how we collect, use, and secure your data when you engage with our casino hotels’ website and services.

1. Types of Data Collected
We may collect:

Personal Details: Name, email, phone number, date of birth, payment information, and identification documents when you book or register with our casino hotels.
Website Usage Data: Information about your activity on our casino and hotel resort website, such as pages viewed, time spent, and IP address.
Service Records: Details of your gaming, bookings, and purchases at our casino hotel resorts.
2. Purpose of Data Use
We use your data to:

Process reservations, payments, and gaming transactions at our casino hotels.
Deliver customized experiences through tailored promotions from our casino and hotel resort.
Enhance our website and services by analyzing user trends.
Fulfill legal obligations, such as age and identity verification for gaming at our casino hotel resorts.
Respond to your inquiries and manage your account.
3. Data Disclosure
We do not sell your personal data. We may share it with:

Trusted partners who support payment processing, website operations, or customer service for our casino hotels.
Regulatory authorities to comply with gaming and legal requirements of our casino and hotel resort.
Law enforcement, if necessary, to address fraud or unlawful activities.
4. Data Security Measures
We implement robust security protocols, including encryption and secure servers, to protect your information. However, no system is completely secure, and we cannot ensure absolute protection for our casino hotels’ website.

5. Cookies and Tracking
Our casino and hotel resort website uses cookies to improve functionality. Cookies track preferences and website interactions. You can manage cookie settings in your browser, but disabling them may impact your experience on our casino hotels’ website.

6. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:

Access or update your personal data held by our casino hotel resorts.
Request deletion of your data, subject to legal retention obligations.
Opt out of marketing messages from our casino hotels.
To exercise these rights, use the contact form on our website.
7. Third-Party Websites
Our casino and hotel resort website may link to external sites. We are not responsible for their privacy practices or content. We recommend reviewing their policies before engaging with them.

8. Policy Revisions
We may update this Privacy Policy periodically. Changes will be posted here, with major updates notified via email or website alerts for our casino hotel resorts.

9. Contact Us
For inquiries or concerns about this Privacy Policy, contact our casino hotels’ data privacy team through the contact form on our website.